Questions, answered.

Your bottle ships within 48 hours of payment confirmation. Free shipping is included on every order via our supplier network, with delivery typically within 7–14 business days.

Yes. Every order includes free shipping with no minimum purchase, fulfilled through our partner supplier network.

We currently ship within the United States. International shipping is being prepared — join our newsletter to be notified when it launches.

If your bottle isn't the right fit, you may return it within 30 days of delivery in unused condition for a full refund. Contact furfeatherus@gmail.com to begin a return.

Once we receive your returned item, your refund is issued to your original payment method within 5–7 business days.

The bottle carries 258ml (8.7oz) of fresh water and 200ml (6.8oz) of kibble — enough for a good walk or a day out with your pet.

Yes — the food-grade, BPA-free plastic rinses clean in seconds, and the silicone seal is removable for a thorough wash.

Food-grade, BPA-free plastic with a silicone leak-proof seal — safe for your pet to drink and eat from every day.

You'll receive a confirmation email when your order is placed, and a second update with tracking once your supplier ships it — usually within 48 hours.

Because orders are sent to our supplier quickly, changes or cancellations are best requested within 12 hours of ordering. Email furfeatherus@gmail.com and we'll do our best.

Press the button to release water into the trough for your pet to drink. Release the button and any unused water drains right back into the reservoir — nothing spilled, nothing wasted.

Yes. The one-handed button lock seals the water chamber tight, so it won't leak in your bag or pocket on the go.

Yes — a lanyard is included in the package so you can carry it on any walk, hands-free.